SHIPPING AND RETURNS
Shipping Policy
Shipping is quoted based on final product dimensions, weight, quantity, and destination. Your shipping costs will be included in your final quote. Contact us for a complete, customized estimate. We coordinate delivery nationwide and offer international shipping to virtually any destination.
Return & Exchange Policy
All Metal Object pieces are made to order and crafted specifically for each client. Because of the custom nature of our products, all sales are final and we do not accept returns or exchanges.
A non-refundable deposit is required to begin production. Production will not begin until the required deposit has been received. Once production has started, the deposit cannot be refunded or transferred to another order.
Please review your order details, dimensions, materials, finishes, and selections carefully before placing your order. We are happy to answer questions and provide additional information to ensure your piece is exactly what you envision before production begins.
In the rare event that your order arrives damaged or there is any issue with the finished quality or workmanship, please contact us promptly so we can review the situation and determine the appropriate resolution. Your satisfaction is our top priority. We are committed to ensuring that every piece meets our standards of quality and craftsmanship.